Privacy Policy

Privacy Policy

Introduction

Welcome to https://rental-shepparton.thebestlocalpro.com! We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users accessing our website, utilizing our applications, or availing of our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://rental-shepparton.thebestlocalpro.com.
  2. All associated mobile and desktop applications developed by us.
  3. Services and products offered through our platform.
  4. Any interactions between users and our team via emails, calls, or text messages.

Please note that this policy does not extend to third-party services or platforms that you may access through links on our website. These entities have their own privacy policies, and we encourage you to review them before engaging with such services.

Processing Activities

When you engage in the following activities, we collect and process data as described:

  1. Using Our Services: As an authorized user, your account information, including login credentials, is collected for personalized service access.
  2. Website Visits: When you browse our websites, we may track your online behavior to enhance user experience and gather analytics.
  3. Communications: We may contact you via email or text messages for newsletters, promotional offers, or service updates.

Personal Data Collection

We collect various categories of personal data:

  1. Account Information: This includes your name, address, and unique identifiers associated with your account.
  2. Payment Details: Any financial information required for transactions is securely stored.
  3. Financial and Purchase Data: We may collect details about your purchases, payment history, and financial records.
  4. Mobile Device IDs: To personalize our services on mobile devices, we may access unique device identifiers.
  5. Location Data: With your consent, we can track your location for location-based services.
  6. Feedback and Reviews: We value your input and collect any feedback or product reviews you provide.
  7. Social Media Information: If you choose to connect our services with your social media accounts, we may access certain profile information.
  8. Product Interest: Data about products viewed, added to carts, or purchased is collected for improved recommendations.

Cookies and Tracking Technologies

We employ cookies and similar technologies to enhance user experience:

  1. Strictly Necessary Cookies: These ensure basic functionalities of our website and apps.
  2. Preference Cookies: They remember your settings and preferences, personalizing your experience.
  3. Analytics Cookies: Used for gathering statistical data to improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential tracking.

Data Retention and Deletion

We follow strict data retention policies:

  1. We retain personal data only for as long as it is necessary for the purpose it was collected or as required by law.
  2. Once the data is no longer needed, we securely delete or anonymize it to protect your privacy.

Security Measures

The security of your information is a top priority:

  1. We implement robust organizational safeguards and security protocols to prevent unauthorized access.
  2. Data is encrypted during transmission and stored using secure third-party processing methods.
  3. Regular security audits and updates are conducted to ensure ongoing protection.

Children’s Privacy

We do not intentionally collect data from children under the age of 18. If you believe we have collected such information by mistake, please contact us immediately.

Your Rights (Depending on Your Location)

As a user, you have certain rights regarding your personal data:

  1. Access: You can request access to the personal data we hold about you.
  2. Rectification: If your data is inaccurate or incomplete, you have the right to rectification.
  3. Erasure (Right to be Forgotten): In certain jurisdictions, you may request the deletion of your data.
  4. Restriction: You can limit the processing of your personal data under specific circumstances.
  5. Data Portability: Upon request, we will provide your data in a structured format for use with another service.
  6. Objection: You have the right to object to certain uses of your data.
  7. Non-Discrimination: Your data cannot be used against you legally due to any exercise of your rights.
  8. Complaints and Appeals: You can file complaints or appeals regarding our handling of your data with our privacy team.

Changes to Privacy Policy

We reserve the right to update this policy:

  1. Any modifications will be posted on this page, ensuring transparency.
  2. We encourage users to review this page periodically for any changes.

Contact Information

For any inquiries, unsubscribe requests, or questions related to data privacy: